The Federal Competition and Consumer Protection Commission (FCCPC) has provided Nigerians with a detailed guide on how to report loan apps that engage in harassment, particularly after loan repayment failures.
Online loan apps have become a popular choice for many Nigerians seeking quick financial relief. However, some lenders resort to aggressive tactics, including sending embarrassing messages — sometimes with personal photos — to the borrowers’ contacts when repayments are delayed. These actions have led to significant distress, with victims losing jobs and facing public humiliation.
In response to growing concerns, the FCCPC reiterated its commitment to safeguarding consumer rights. The Commission encourages Nigerians to report any instances of harassment from loan apps.
Here’s how to report:
Email: Send complaints to [email protected].
Social Media: Message FCCPC directly on X.
Website: Visit fccpc.gov.ng, navigate to the “File a Complaint” section, and fill in your details. You’ll need to provide information such as the loan app’s name, contact details, loan amount, and a description of the issue.
The FCCPC assures consumers that their rights are being protected and businesses will be held accountable for unfair practices.
