The Association of Corporate Affairs Managers of Banks (ACAMB) is pleased to announce its third National Stakeholders’ Conference with the theme: Building Bridges: Collaborative Solutions for a Trusted Banking and Financial Services Experience.

The conference, where end-to-end customer service issues in Banks and other financial institutions will be explored by top-tier select Speakers and subject experts’ panel, is scheduled for Thursday, May 30th, 2024, at the prestigious Bankers House, CIBN, Adeola Hopewell Street, Victoria Island, Lagos. This conference aims to foster significant dialogue and collaboration within the financial sector.

As the umbrella body for all Corporate and Marketing Communication Professionals working in Deposit Money Banks (DMBs) across Nigeria, ACAMB is dedicated to advancing the interests of its members; the banking community, and that of financial services customers and the Nigerian public at large.

The 2024 ACMB Stakeholder’s Conference seeks to transcend the competitive landscape by promoting a collaborative approach to solving industry challenges and enhancing the overall customer experience in banking and financial services in the country.

Consumer Solutions Strategist and Advisor, Wale Abioye, a Partner of Strategy & Customer Solutions, Advisory Services, KPMG, will feature as the keynote and Guest Speaker at the conference.

Additionally, the event will include expert panels and discussions with esteemed industry leaders which include; Oguche Agudah, CEO & Executive Secretary of the Pensions Operators (PenOp) of Nigeria; Stephen Alangbo, a respected insurance underwriter and Managing Director/CEO of Cornerstone Insurance.

Among the panelists also are: Virgine Nowak, Chief Customer Experience Officer of Access Bank and her counterpart Chief Customer Experience Officer of First Bank, Lande Atere. Both will share insights on building a trusted and seamless banking experience through collaboration; while Sola Salako-Ajulo, one of Nigeria’s foremost consumer advocates currently serving as a Federal Commissioner and the Honorable Member representing the Southwest region on Competition and Consumer Protection Tribunal (CCPT) in Abuja, will also be on the Panel to represent the interest of Bank and financial services Customers.

The Special Guest of Honour expected at the eagerly anticipated conference is Hon. Justice B.B. Kanyip, Ph.D., President of the Industrial Court of Nigeria, Abuja. Lande Atere.

ACAMB President, Rasheed Bolarinwa, emphasizes the importance of this conference in the current financial environment, stating, “Our goal is to create an environment where stakeholders can come together to share knowledge, address common challenges, and work towards a unified vision of trust and excellence in banking services. By building bridges and fostering collaboration, we believe we can significantly enhance the customer experience and drive growth in the sector.”

Participants will have the opportunity to explore cutting-edge solutions and strategies designed to address current and future challenges in the financial sector. They will also connect with peers, industry stakeholders, and key decision-makers, fostering relationships that can lead to meaningful collaborations and partnerships.

The annual ACAMB stakeholders’ conference is open to members of the banking and financial services industry, corporate and marketing communication experts, regulators and policymakers, technology and service providers in the financial sector, industry analysts and the media.

The ACAMB National Stakeholders’ Conference represents a pivotal moment for Nigeria’s banking industry to come together, exchange ideas, and chart a course for a more collaborative and trusted financial future.

The National Youth Service Corps (NYSC), has denied what it describes as fake and misleading information trending online where it was alleged to have deployed the 2024 Batch ‘A’ Stream Two Prospective Corps members from the Eastern, Southern and Western parts of the country to the North-West.

The scheme said that a purported letter circulating on social media did not emanate from its office.

The NYSC said it is backed by the constitution in its statutory and unbiased deployment policy without tribal, religious and other sentiments.

“This we have successfully done in the past fifty (50) years of its existence,” it said.

The Scheme called on parents, guardians, prospective corps members and other members of the public to disregard the malicious information.

According to the statement signed by Eddy Megwa, its Director, Press and Public Relations, the news lacked merit, was the imagination of the writer and was meant to raise apprehension among the corps members for the next orientation exercise slated for April 2024.

“The Scheme will continue to sustain the existing deployment policy of Prospective Corps Members for the benefit of all members of the service corps and also aid national unity and development without prejudice.”

It said the purveyors of fake news on NYSC programmes are strongly warned and advised to desist henceforth, from peddling fake news.

••the passion in Lagos fintech community is second to none-Mastercard boss

Lagos State Governor, Mr. Babajide Sanwo-Olu, on Thursday indicated interest in a mutually beneficial partnership between the Lagos State Government and Mastercard for technology, digitalization and innovation.

The Governor said the development of backend infrastructure by the Lagos State Government will help Mastercard’s investment drive in the State.

Governor Sanwo-Olu spoke when the Management of Mastercard led by its President for Eastern Europe, Middle East and Africa, Dr. Dimitrios Dosis, paid him a courtesy visit at Lagos House, Marina.

Sanwo-Olu said his administration is open, willing and eager to make technology a way of life, adding that there is a lot the Lagos State Government and Mastercard can jointly develop and take forward in the area of technology.

He said: “Part of our vision is for Lagos to become the knowledge warehouse; a city where anywhere in the world if you need anything in terms of innovation, knowledge and skills, you will come to Lagos.

“We want to develop millions of young people who are not only smart, but willing to change and take on the world. We have seen that in our creative minds, either in entertainment, arts and culture, innovation and technology.

“We need to channel the energy of the young people positively to be able to help solve world problems. They need to have access and platforms through which they can flourish and show the skills they have.

“We are trying to build a lot of capacity in smart city and security. We don’t want people to come and give us handouts, we want a real partnership where we can identify the problem and come up with solutions.”

Speaking earlier, Dr. Dimitrios Dosis, expressed his organisation’s commitment to partner with the Lagos State Government.

He said: “I was impressed by the passion I saw in your fintech community. We have had the pleasure in the last two days to meet a number of your fintech. The passion I saw in your fintech community is second to none.

“I also saw innovation taking place in your payment space. I also see innovation in your transport system, which I know is something that you developed for the city.

“We have a lot of technology that we would like to bring to this country and we want to bring some innovation to Lagos,” he said.