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Polaris Bank Reinforces Commitment To Exceptional Customer Experience At Global Trade Forum In Ibadan

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Polaris Bank has reaffirmed its commitment to delivering exceptional customer experience through deeper engagement and partnership with its clients.

This was demonstrated last Thursday when the Bank hosted a successful Global Trade Forum in Ibadan, bringing together key stakeholders in the SouthWest region and valued customers to explore growth opportunities and strengthen collaborations.

The hugely attended Trade Forum was graced by the Executive Director, Retail ahd Commercial Bank, Chris Ofikulu, who expressed heartfelt appreciation to attendees for their participation and continued support.

In his opening remarks, Ofikulu warmly welcomed participants, particularly those who traveled from Kwara, Osun, Ogun, Ekiti, Ondo, and various parts of Ibadan. “Your presence here today reflects the deep trust and strong partnership and bond you share with Polaris Bank. We sincerely appreciate your continued support,” he said.

Photo caption: Chris Ofikulu, Executive Director, Retail & Commercial Banking, Polaris Bank Limited with some Customers at the South West Trade Forum sponsored by the bank.

He further noted that the event aligns with the Bank’s ongoing efforts to deliver exceptional customer experience and enhance engagement with clients across regions. “This forum is part of our broader mission to deepen customer relationships and ensure that you experience Polaris Bank not just as a financial institution, but as a true partner in your success. We want every interaction you have with us to reflect excellence, empathy, and innovation,” Ofikulu stated.

He also highlighted that the timing of the forum coincided with the just-concluded Customer Service Week, which celebrates customers’ loyalty and trust. “It is only fitting that we use this opportunity to celebrate you, our customers. Today’s session is about listening, learning, and growing together. Your feedback continues to shape how we innovate and deliver value,” he added, officially opening the forum.

Bukola Oluyadi, Group Head of Customer Experience and Value Management, also addressed the forum, emphasizing Polaris Bank’s commitment to understanding customers’ needs and empowering businesses. “Our vision is to be the preferred partner, and our mission is to empower your enterprises. We are here today to explore how we can continue to support your growth,” Oluyadi noted.

Ayo Adesanya, Ag. Divisional Head, Operations, spoke on the Bank’s operational services, particularly in trade facilitation. He discussed how Polaris Bank assists customers by verifying trade documents and offering payment services at minimal percentage costs. “We are committed to simplifying the trading process for our customers by ensuring that documents are properly verified and offering the option to pay on your behalf for a small fee,” Adesanya explained.

Anthony Anichebe, Sector Lead, Agric Exports, Manufacturing and General Commerce, delivered a keynote address on exports, underscoring the Bank’s role in supporting African businesses. He highlighted the importance of exports to Nigeria’s economy and how Polaris Bank provides tailored financial solutions to foster growth in the sector. “Exports are key to the diversification of our economy, and Polaris Bank is here to support your export initiatives with solutions that help you navigate international trade,” Anichebe stated.

Olayemi Agbe Davies, Head of Treasury at Polaris Bank, provided an economic overview, noting positive trends in the Nigerian economy such as improved oil production, gradual inflation slowdown, and growing foreign reserves. “The outlook is promising, and Polaris Bank is here to support your business through trade finance, treasury solutions, and currency management,” he added.

Additionally, Olaleye Arinola, the Trade Services Officer, Spoke on the Pan African Payment and Settlement System (PAPSS), a groundbreaking initiative designed to simplify cross border payments within Africa. “PAPSS allows businesses to make payments in local currencies, eliminating conversion costs and supporting intra African trade. It is fast, secure, and designed to promote business growth across the continent,” Olaleye explained.

The Global Trade Forum provided a unique opportunity for Polaris Bank customers to engage directly with bank leaders, gain valuable insights, and explore new avenues for business growth. Polaris Bank remains committed to strengthening relationships, enhancing customer experience, and empowering its customers to thrive in the global marketplace.

Photo caption: Chris Ofikulu, Executive Director, Retail & Commercial Banking, Polaris Bank Limited with some Customers at the South West Trade Forum sponsored by the bank.

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Couple Kidnapped, One Shot In Ondo Estate Attack

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Gunmen suspected to be kidnappers have abducted a couple from their residence in the Iluabo area of Akure North Local Government, Ondo State.

During the attack, which occurred in the early hours of Saturday, February 21, 2026, the assailants shot one person before seizing the victims.

The gunmen had stormed Olaribigba Estate in the community when they whisked Mr Jamiu Olawale and his wife into the bush.

Following the development, which has created tension in the agrarian community, residents protested and barricaded the road leading to the community over the incessant kidnappings and insecurity in the community.

According to sources, the couple had arrived at their residence in an ash-coloured Toyota Camry when they were attacked by the gunmen, who lay in ambush for them.

During the incident, a neighbour of the abducted couple, Patrick Ilumaro, who was seated in front of his residence, was shot by the gunmen while fleeing from the community.

A neighbour of the victims revealed that Ilumaro was swiftly rushed to an undisclosed medical facility where he is currently receiving medical treatment.

While confirming the incident, the Ondo State Police Command disclosed that tactical teams as well as conventional operatives have been deployed to the community.

In a statement issued by the Police Public Relations Officer, Abayomi Jimoh, the operatives are already combing the axis in an effort to rescue the victims and apprehend the perpetrators.

“Concerted efforts are ongoing to ensure the safe return of the abducted persons and bring those responsible to justice.

“Members of the public are urged to remain calm and go about their lawful activities. Meanwhile, the Command urges them to provide credible and actionable information that may assist in the investigation to the nearest police station.”

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Court Sets Feb 25 For El-Rufai’s Arraignment In DSS Cybercrime Case

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The Department of State Services (DSS) will arraign former Governnor of Kaduna state, Nasir El-Rufai, on February 25 over alleged cybercrime and breach of national security.

Justice Joyce Abdulmalik of the Federal High Court has fixed the date for the arraignment of the former Governor on a three-count criminal charge filed by the Department of State Services (DSS) after the Chief Judge, Justice John Tsoho assigned the case to her.

NAN earlier reported that the DSS, on Monday, filed a three-count criminal charge against El-Rufai following his alleged involvement in wiretapping the telephone lines of the National Security Adviser (NSA), Mallam Nuhu Ribadu.

The charge, instituted by the Nigerian secret police, is marked FHC/ABJ/CR/99/2026.

The service accused El-Rufai of breaching the Cybercrimes Prohibition Act (2024) and the Nigerian Communications Act (2003.)

In court, El-Rufai was alleged to have, on Feb. 13, while appearing as a guest on Arise TV station’s Prime Time Programme in Abuja, admitted during the interview that he and his cohorts unlawfully intercepted the phone communications of the NSA, Mr Ribadu.

The offence is said to be contrary to and punishable under Section 12(1) of the Cybercrimes (Prohibition, Prevention, etc.) Amendment Act, 2024.

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Maureen Badejo To Appear Before Federal High Court Tomorrow On Defamation, Cybercrime Charges

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Maureen Omorinola Badejo is scheduled to appear before the Federal High Court sitting in Ikoyi, Lagos, on February 20, 2026, following charges filed by the Inspector-General of Police over allegations bordering on defamation, cyberstalking, and related offences.

 

 

The charges arise from online publications made in November 2021, in which Ms. Badejo allegedly transmitted statements and videos on YouTube and Facebook concerning Apostle Johnson Suleman and his associate Dickson Omodiale Osajie.

 

 

According to the charge sheet, the prosecution alleges that:

 

Ms. Badejo conspired with others to publish defamatory content against Apostle Suleman.

 

She allegedly portrayed him as a cultist, rapist, assassin, ritualist, and other criminal labels, knowing the claims to be false.

 

She is accused of sending false messages via computer networks intended to cause annoyance, hatred, intimidation, and injury to reputation.

 

Additional allegations state that defamatory statements were also made against Mr. Dickson Osajie, claiming involvement in crimes such as rape and ritual killing.

 

Authorities further allege that the publications caused fear for safety and threatened bodily harm to the complainants.

The offences cited fall under provisions of the Criminal Code Act (Cap C38, Laws of the Federation of Nigeria, 2004) and the Cybercrimes (Prohibition, Prevention, etc.) Act, 2015.

 

The case follows a formal petition submitted to the Nigeria Police Force by Mr. Osajie, who alleged persistent cyberstalking, harassment, invasion of privacy, threats to life, and dissemination of false information affecting himself, Apostle Suleman, and their families.

Statement from Maureen Badejo

Ms. Badejo maintains her readiness to face the court and present her defense, expressing confidence in the Nigerian judicial system to ensure fairness and justice.

 

 

“I will appear in court as required and trust that the truth will prevail through due legal process,” she stated.

 

 

However Ms. Badejo is expected to be formally arraigned before the Federal High Court in Ikoyi, where the charges will be read and she will enter her plea.

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